Shipping Policy

Monday through Friday only.  No Saturday delivery available.

Standard Ground Shipping cutoff times are:
1:00 pm – Pacific Time
2:00 pm – Mountain Time
3:00 pm  – Central Time
4:00 pm – Eastern Time

Our cut off time for all ground orders must be placed prior to 2:00 pm Mountain Time, this is our policy. Sometimes it is not possible due to an item being on back orders and holidays, which in these cases we will be in contact with our customers to let them know if they still want to keep the order. Items ordered prior to 2:00 pm Mountain Time are shipped the same business day.

At this time, John Carrillo Hydronic Heating Specialist- Heat My RV ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.  The website will not accept orders to any other location.

Free Ground Shipping On Orders over $75.00 under 2 LBS.

Standard Shipping: Most FREE shipping is by US Mail Priority.  Post Office says 2-3 business days for delivery.  United Parcel Service shipping is available to any street address within the contiguous United States, however may not be free.  If you do not specify shipping method, then it is my choice.  It is purchaser responsibility to assure that the shipping location you provide will accept US Mail deliveries.

Expedited Shipping: FedEx Overnight, 2-Day and 3-Day are available.  Cutoff time for expedited shipping is 12:00 pm Mountain Time.  If you place order prior to 12:00 pm Mountain Time online, your items will ship same day.  If you have questions call me directly at 970-518-3085.

It is my responsibly to deliver package to shipping pickup point by prior to carrier pickup time.  Once dropped off, I have no control over shipping.  If shipment is not delivered as planned, this is something that I have no control over.  Many times the shipping carrier will offer partial refund for delayed shipments.  I will attempt to obtain credit on your behalf, which I will credit back to you.  Weather delays in shipping are outside of anyone’s control and are not compensated.   Shipping late in the year can and will be delayed because of package volume and weather.

The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  If there is a problem, I will assist you in any way I can with shipper.

There is a shipping fee included in the price of boiler coolant that is on the website because it is so heavy and must be shipped via FedEx.